Prepare your mobile device

 


 

1

Prepare your Mobile Device

Check your Blackberry Operating System. If your Blackberry is on operating system 6 or higher, you do not need to take any action. Please note that the corporate information (including email, calendar and contacts) will be wiped from the device over the weekend during the migration process - see Launch information (below) for instructions on restoring them.

 

If your device is on an older OS, and you do not or cannot upgrade the OS, the entire device will be wiped clean. You should back up your device using Blackberry Desktop Manager. Please refer to the communications below for information:

If you do not currently synchronize your Blackberry contacts with the Guardian email system, you will need to either synchronize your Blackberry contacts or back-up the information using Blackberry Desktop Manager software.