Your account has 30 GB of storage. You'll probably never run out of space. In fact, a heavy email user who sends and receives lots of file attachments and archives all messages might use up to 5% of this space a year (usually less), so it would take decades to use up all of the available space. Also note that Google Apps restricts the size of file attachments to 20 MB, so you don't have to worry about a few large files using up your storage space.
No, Guardian does not support offline access.
Yes. Click Settings in the upper-right corner of your Gmail window and, on the General tab, scroll down to Conversation View.
Select the message. Then, in the More drop-down list, select Mark as unread.
To search for messages, type a word that the messages contain. Note, however, that Search matches "whole words" only—that is, it doesn't recognize partial or similar matches. For example, if you search for benefits, Search won't find benefit or benef. Also, Search doesn't recognize special search characters, such as square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks.
By default, Search doesn't look in your Trash or Spam folders. To search those folders also, click Show search options next to the Search field, and then, in the Search drop-down list, select Mail & Spam & Trash. You can find more information about using Search in the Gmail Help Center.
Yes, if Google Talk is enabled for your domain. In that case, specify Gmail as your default email program as follows:
Note, however, that this setting doesn't work for all email links.
Yes, for external addresses in a 24 hour period the limit is 3,000 messages. In addition, on any one single message only 500 external email addresses can be added to the to, cc, and bcc fields (combined). For a message sent within the domain (internal), the limit is 2000 recipients per message.
What can I expect to happen if I hit the mass email limit?
You will get a popup window stating they you reached your daily limit and the message will not be sent. You will need to wait until 24 hours later to send the email. Obviously, being without your email for a full 24 hours is not acceptable, so we do encourage you to not use your email account to send mass email.
What are your recommendations for sending mass emails, given the Google limits?
You should either create a personal Google group or request a distribution Group be created for your mail purposes by contacting the Help Desk at 800-499-8820. Another option, if you subscribe to SmartOffice, would be to use the mass communication function within SmartOffice (which uses an SMTP server and will not impact your Google email limits).
Yes. Open the conversation and expand the individual message. From the drop-menu at the top-right of the message, click Reply or Forward.
Only if the messages are contained within the same conversation. If they are separate messages, this cannot be done.
Yes, you can delete one or more messages in a conversation as follows:
Yes, if your browser is set to display pop-ups in a new window, you can do the following:
Click Check Spelling at the top of the message you're composing. Misspelled words are highlighted in yellow. Click a misspelled word to see suggested corrections.
Google is designed so that the recipient of messages determines their importance. If you wish to indicate that a message is urgent or important, we recommend you place that word in the subject line.
Yes. To help prevent viruses, Gmail won't accept file attachments that are executable files. There's also a 20 MB size limitation for attachments. For details, see the Gmail Help Center.
No. You must browse to a file to attach it.
Because Gmail is a web-based system, you can't drag a file attachment from one message to another. As a workaround, you can do the following:
Alternatively, you can download the attachment and then upload it to another message.
No, you can't embed one message into another directly. As a workaround, you can do the following:
Alternatively, you can copy the text from the earlier message and paste it into a new message.
Instead of folders, Gmail has a "labels" feature. Labels are similar to folders, but are more powerful and flexible, because you can add multiple labels to a message to categorize it in several ways. For details, see the Gmail Help Center.
You can create up to about 200 labels.
Yes, you can apply any number of labels to a message: Select the message in your Inbox, or open it, and select one or more labels in the Labels drop-down list at the top of your Mail window.
Yes. For details, see Create nested labels.
No. All it does is remove the label from the messages.
Deleting or archiving a message removes it from your inbox. If you delete a message, it's placed in the Trash and then permanently removed from your Google Apps account after 30 days. If you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future, using Google's powerful search feature. Since you have plenty of space for storing all your mail (25 Gb), we recommend that you archive messages rather than permanently deleting them.
Messages remain in your archive forever, unless you choose to delete them
Messages remain in the Trash for 30 days. After that, Gmail permanently deletes them.
Find the message in the Trash and select it. Then, in the Move to drop-down list at the top of the Mail window, select Inbox.
If someone replies to a message you archived or trashed, that message reappears in your Inbox as a conversation, bringing the message you archived or deleted, with it. If the message has already been permanently deleted from the Trash, you'll see an option at the bottom of the message to view the deleted messages in the conversation.
There's no need to delete or archive messages in the Sent folder. Messages remain in this folder forever, unless you delete them. But, because you have 25 GB of storage space, you can keep messages in this folder to refer to them later, if needed. Also, note that messages in the Sent folder are actually archived in All Mail, so even if you archive these messages, they stay in the Sent folder.
Yes, in Gmail, you can set up your "vacation responder," which is similar to the Out of Office feature in Lotus Notes. You can find this in your "Settings" under "General". For details, see the Gmail Help Center.
Shared mailboxes aren't supported. However, you can easily set up an email filter (rule) to forward specific types of messages to another employee.
Yes, Gmail includes a full set of keyboard shortcuts. First, you must enable keyboard shortcuts:
Then, to see the shortcuts, press SHIFT+? while viewing your list of messages in the main Mail window.
Not exactly. But as a workaround, you can create your own mailing list (called a "group") for all the employees who want to share an email address. This requires your administrator to enable User-Managed groups for your domain. If user-managed groups aren't available, then you should ask your Google Apps administrator to set up a mailing list (group) for all the employees who want to share an email address.
Or, if email delegation is enabled for your domain, you can use that to allow up to 10 other users access a single email account.
Yes, the Google Task gadget is available in Gmail and Calendar. For details, see Using the Task gadget.
Why do pictures that people have sent me keep showing up in my mail? I am concerned about privacy issues.
You do not need to be concerned about this, as this information is displayed only to you via the People Widget. For information click here to view the Google Help topic: About the People Widget To turn off the People Widget, go into the General tab of your settings and click the button in front of "Hide the people widget"
Messages remain in the Spam folder for 30 days. After that, Gmail permanently deletes them.
If messages from a sender outside your domain are being incorrectly tagged as spam, you can prevent this from happening by creating an email filter using the Never send it to Spam option:
Beginning 8/28/13, the new Gmail Compose became the default, and users can no longer switch back to the old compose. For text details on the new compose, click HERE. For a video of the functionality, click HERE. If you wish, you can use the new compose in full-screen view by default. For details, click HERE